No one looks forward to calling customer service. Digital has opened doors to many new ways for brands to UNDERSTAND customers, LISTEN to customers, ENGAGE with customers, RESPOND to customers and ACKNOWLEDGE customers. Show Me More
Monthly Archives: March 2016
This digital age has definitely sped things up a bit. We are all still searching for and consuming information, but we want that info in bite-size pieces, often in the form of emojis. Show Me More
Attention spans are short and we are all crunched for time. Length does matter when designing and developing content in a fast-paced digital world. Brands need to think relevancy, brevity and simplicity. Show Me More
The customer journey is constantly changing with the expansion of new channels, mediums and technologies. When it comes to designing an effective customer experience and strategically aligning your marketing tactics, you need to think of all touch points - especially digital. Show Me More
Digital transformation doesn’t just mean increasing your digital investments or presence. It means acting, thinking and branding “digital first.” Let us explain... Show Me More
How do you gain a complete understanding of PPC performance if the only metrics you have are clicks and conversions from contact form leads? The answer is call forwarding, ad phone extensions and mobile click-to-call ads. Show Me More
You have an ecommerce store, and are not completely sure what will drive conversions. Don’t fear! There are some minor adjustments you can make to your product pages to help with that. Show Me More
Google recently made their most significant SERP (search engine results page) changes in years. The new look earns some aesthetic plaudits, but it comes with a multitude of SEO and paid search concerns. Show Me More