SmartStop knew their customers wanted more than just storage—they wanted more control over their experience. Rhythm created a central hub that puts everything at their fingertips—gate access, payments, and unit management—all streamlined for a frictionless experience.
SmartStop wanted an app that did it all without overwhelming its users. Their goal was to offer a user-friendly experience with maximum functionality, allowing customers to easily rent additional space, link all units to the app, process payments, and more all in one place.
From discovery and design to development, Rhythm created an app experience that’s easy to navigate, fully responsive, and designed to meet SmartStop’s customers’s needs. Partnering with our tech consultant throughout development, we ensured critical processes like payment processing, customer data, and unit access were seamlessly integrated into the app.
Conversion rates rose across locations once the SmartStop app went live. And with a smarter rental flow in place, reservations and payments soared by 75%.