COREtec develops flooring solutions for real homes and real life with 100% waterproof, kidproof, and petproof LVP that’s as beautiful as it is functional. After refreshing the brand’s look and website, COREtec was ready to reconnect with its audiences to boost brand awareness, inspire engagement, and solidify its position as a top-tier flooring brand.
As a member of Shaw Industries, COREtec is in good company. However, the flooring industry is crowded with competitors monopolizing the space on audiences’ browsers and feeds. With a notoriously long sales cycle, COREtec needed to not only grab the attention of prospective buyers but keep it long enough to encourage meaningful engagements.
Leveraging a deep understanding of COREtec’s audiences, we developed a multi-channel approach to meet customers where they’re spending time online. Starting with detailed strategies for each effort, we employed paid media, CRM, organic social, and content development to create a cohesive experience to communicate differentiators and invite action.
In addition to audience-facing strategy and creative, Rhythm got to work behind the scenes to unify fragmented reporting across multi-channel efforts. COREtec was struggling to accurately attribute conversions across a complex sales cycle and needed to refine inconsistent data leading to inefficient media spend allocation.
Rhythm developed customer journey mapping and conversion path analysis to better understand how COREtec’s audience engages with the brand. We also created a comprehensive, multi-touch attribution solution integrating all marketing channels and a customized reporting framework to meet the client’s unique needs.
50% more accurate new customer acquisition cost (compared to in-app media platform)
33% better new customer attribution accuracy (compared to in-app)